How Can You Increase Customer Engagement with Google My Business?
When your company shows up high in the Google Search Engine results, it improves the business profile and online visibility. However, you may be overlooking a vital tool that will give you more exposure. Google My Business is an online business profile, now called Google Business Profile Management. It was rebranded after Facebook became Meta. It is free, which makes it affordable for both small and big scale businesses.
Why Do You Need a Google Business Profile?
Make the Business Discoverable
Today, search has become digital. All your prospects and existing customers are online. So, when they search for products and services, they are likely to search for companies online. Google is the ultimate search referrer, whether you look for foot or web traffic. Google My Business tool mentions your business on Google Maps and Search Engines. Your company name pops up in the local search results.
GMB also improves local SEO results. Hence it is advisable to avail this service from the local SEO services for a better outcome.
Inform Customers
By registering the business in Google Business Profile, you do not leave your customers guessing important details. You should put in legitimate information that includes address, contact number, business working hours and more. However, misinformation can create a bad experience for the customers.
Boost Customer Confidence
When you make a Google My Business profile, it adds credibility to your business. There are 70% chances that customers will visit your company profile after going through all information. Your business with a complete Google listing is twice likely to earn customer trust. It will make the customers feel confident about the products they buy. All this builds up trust too. 88% of the customers trust online reviews instead of personal recommendations.
How to Set Up Google My Business Account?Sign in to Google My Business (tip – sign up with the business email domain)
Add your business by selecting the appropriate category
Enter the Location
Fill in all contact information
Finish the listing
Sign in to Google My Business
Click Verify Now
Select a way for verification
To take full advantage of Google My Business, it is important to solicit reviews from the customers and make your listing pop. You can seek assistance from the experts to know more.